Sheraton Astana Hotel
ゲストの声
The breakfast in Emiliya restaurant was huge and outstanding! The dinner in Salter"s restaurant was exceptional! The service, the beautifully served meals and the whole atmosphere was romantic. We really enjoyed our staying!
Bibigul
2025年2月
It's a business hotel, so exactly what you would expect in that sense, but it's a nice business hotel. The staff are outstanding, the building is well-maintained, and the room was comfortable. The breakfast is one of the best hotel breakfasts I have had anywhere, and I have had an awful lot of them - a huge range of options, including things cooked to order, and all good quality. Certainly my hotel of choice for future trips to Astana.
Tony
2024年8月
The hotel is centrally located and within walking distance from all key attractions and government offices. It looks very new and fresh. Service is great. Rooms are standard good size for a modern 5* tower property. The Michelin-starred Salter's steak house is outstanding by every measure and highly recommended in its own right.
Andrey
2023年12月
Facilities are new and well maintained,the location is very convenient,but the game changer is the staff working at the property,especially the way Mr.Sanzhar made an eye-contact as soon as we entered to the property,greeted us properly,finished our check-in process less than in 3 minutes including explanations of facilities and working hours,and the same way during our stay,always super friendly,professional and supportive,our stay was great, we would love to back! Thank you!
Umid
2024年7月
We loved every minute of our stay. It was a very special occasion for us, our first wedding anniversary and all the staff were very attentive. A very touching welcoming gift was very much appriciated when we arrived in our very comfortable and well equiped bedroom . We loved the view over snowy Astana. Dinner at Salter's was unforgettable and breakfast at Emilya's unbelievable. We will definitly come back, need to try the SPA!
Veronique
2024年2月
The excellent location, rooms, restaurants, and staff made for a great experience. If we visit Astana again, we would love to stay there. Every request we had was promptly accommodated. The nice shopping center located in the same building was a bonus.
Nir
2024年9月
Exceptional Location, very friendly staff, especially Aygerim helped me a lot this time 🙏 my room was very clean with good view, swimming pool and spa just a lifesaver. When visiting Astana my no 1 choice.
Rical
2025年4月
Friendly responsive staff especially concierge, reception, bell boys (!!) and in room dining and lobby bar. Nice swimming pool, heated floor in bathroom.
Melita
2023年10月
This wasn't my first stay in this hotel. - All of us, who travel for business purposes, do know, that the standard of international hotel chains is quite comparable across the world. However, what does make a difference, is the hotel team. And this Sheraton team is really exceptional here in Astana. The guys remember you, some even by name, and help wherever they can. It is exactly this hotel team, that makes me returning to this place again an again without risking some different place. - Thanks for the enjoyable, pleasant stay!
Hans
2022年12月
Staff is terrific. Rooms are clean and comfortable. Food at Emilya is excellent.
Charles
2025年5月
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