Sheraton Astana Hotel
손님 리뷰
The hotel is centrally located and within walking distance from all key attractions and government offices. It looks very new and fresh. Service is great. Rooms are standard good size for a modern 5* tower property. The Michelin-starred Salter's steak house is outstanding by every measure and highly recommended in its own right.
Andrey
2023년 12월
We loved every minute of our stay. It was a very special occasion for us, our first wedding anniversary and all the staff were very attentive. A very touching welcoming gift was very much appriciated when we arrived in our very comfortable and well equiped bedroom . We loved the view over snowy Astana. Dinner at Salter's was unforgettable and breakfast at Emilya's unbelievable. We will definitly come back, need to try the SPA!
Veronique
2024년 2월
This wasn't my first stay in this hotel. - All of us, who travel for business purposes, do know, that the standard of international hotel chains is quite comparable across the world. However, what does make a difference, is the hotel team. And this Sheraton team is really exceptional here in Astana. The guys remember you, some even by name, and help wherever they can. It is exactly this hotel team, that makes me returning to this place again an again without risking some different place. - Thanks for the enjoyable, pleasant stay!
Hans
2022년 12월
Friendly responsive staff especially concierge, reception, bell boys (!!) and in room dining and lobby bar. Nice swimming pool, heated floor in bathroom.
Melita
2023년 10월
The hospitality was well good! Thx everyone from staff who helped us during our stay. Our stay didn't include breakfast. We didn't have time for breakfast cause we had a photo/video session during the whole morning time.
Aibek
2022년 6월
Our stay was amazing - the hotel is very new, lobby and restaurant have very high quality food which was reasonably priced. Most importantly it was staff that made the difference - they were very polite and helpful, very professional. I was leaving earlier than my mother who is a senior and they helped her to check out and call a cab. Breakfast is also great. I was in different Sheraton hotels around the world and this hotel was the best! I will be definitely coming back!
Alma
2022년 8월
The breakfast was very tasty and made it possible to make healthy choices. (I'm talking about dining in the Club) The Club also had very nice staff - Marina, Olzas, Jekaterina and Ainu The location of the hotel is very good - in the center.
Raul
2023년 6월
The staff is very kind and accommodating. The rooms were very comfortable and the hotel is walking distance from restaurants, shopping, etc. The pool was very nice as well.
Justina
2023년 4월
perfect location. hospitality and very helpful staff. They're all professional. breakfast is exceptional. room is stylish, modern and very comfortable. spa, swimming pool and jacuzzi is very relaxing and spacious. Don't want to leave.
Yodz
2023년 4월
Fantastic service, very friendly staff that’s ready to assist you with whatever you need
Elisar
2023년 7월
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